This privacy policy sets out how nàdar oak ltd uses and protects any information that you give nàdar oak ltd when you submit a contact form or use this website.
nàdar oak ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or submitting a contact form, then you can be assured that it will only be used in accordance with this privacy statement.
nàdar oak ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This privacy policy was last updated on 26/6/2026.
Who we are and how to contact us
nàdar oak ltd is the “controller” responsible for your personal information. If you have any questions about this policy or about how we handle your data, you can contact us by email at enquiries@nadaroak.co.uk, or in writing at our registered office address.
What we collect
We may collect the following information:
- name and job title
- contact information including email address and phone number
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We’ll use your information to contact you about our services and products.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which is placed on your computer’s hard drive. Cookies help analyse web traffic and let web applications respond to you as an individual, by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.
Under the Data (Use and Access) Act 2025, certain low-risk cookies, such as those used purely for website analytics, to remember your preferences, or for security and fraud prevention, may be used without asking for your consent. We will still tell you clearly when these cookies are used and give you an easy way to opt out. For any other cookies we will ask for your consent first.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your data protection rights
Under UK data protection law you have a number of rights over your personal information. You can ask us to give you access to the information we hold about you, to correct it if it is wrong, to erase it, to restrict or object to how we use it, and (where it applies) to have it transferred to another organisation.
You may request details of the personal information which we hold about you under the UK GDPR and the Data Protection Act 2018. There is normally no fee for this, although we may charge a reasonable fee, or refuse to act, if a request is clearly unfounded or excessive. We only have to carry out reasonable and proportionate searches in response to a request, and we may pause the time limit for responding if we need more information from you to locate what you have asked for. If you would like a copy of the information held on you, please email us at enquiries@nadaroak.co.uk.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Controlling your personal information
You may choose to restrict the collection or use of your personal information. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by emailing us at enquiries@nadaroak.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
How to make a complaint
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at www.ico.org.uk or on 0303 123 1113. We would, however, appreciate the chance to address your concerns before you approach the ICO, so please do consider contacting us first.